Shipping policy

Shipping Policy

Thank you for shopping with us! We aim to process and deliver your order as quickly as possible.
Please review our shipping terms below.

1. Order Processing Time

All orders are processed and shipped out within:
🕒 2–3 working days

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • You will receive an email notification once your order has been shipped.

2. Delivery Time

After your order is shipped, the estimated delivery time is:
📦 6–10 working days

Delivery times may vary due to customs, local postal delays, or high-volume periods.
Please allow extra time during holiday seasons.

3. Tracking Information

  • A tracking number will be provided once your order is shipped.

  • Tracking information may take 24–72 hours to update.

4. Shipping

We are offering :

  • Free shipping worldwide.

  • We currently ship to select countries. International shipping time may vary and could take longer than the estimated 6-10 working days.

5. Incorrect Shipping Address

Please ensure your shipping address is accurate.

We are not responsible for delays or lost packages caused by:

  • Incomplete or incorrect shipping information

  • Customer not being available to receive the parcel

If a package is returned due to an incorrect address, additional reshipping fees may apply.

6. Lost, Delayed, or Stolen Packages

We are not liable for:

  • Packages marked delivered but not received

  • Delays caused by customs or courier issues

  • Lost items due to incorrect address provided by the customer

However, we will assist you as much as possible to locate your parcel.

7. Customs & Import Fees

For international orders, customs fees may apply depending on your country’s regulations.
Customers are responsible for any import duties, taxes, or additional fees.

8. Contact Us

For shipping questions or support, contact us at:
📧 shecareglows.gmail.com

We aim to respond within 24–48 hours.